999dd believes gaming should be entertainment, not a source of stress or anxiety. Our responsible gaming tools and guidance are here to help you enjoy it within healthy limits.
Every player's safety is our top priority at 999dd. Here is an overview of the measures we have in place to support responsible gaming.
At 999dd, you can set your own daily, weekly, or monthly betting limits. Once set, these limits cannot be exceeded, keeping your finances secure.
Decide in advance how long you will play each day. When your set time is up, 999dd will automatically alert you and can end the session if needed.
If you feel you need a break, choose self-exclusion for anywhere between 6 months and 5 years. During this time, access to your account will be completely blocked.
Set your own daily or weekly loss limit. Once that limit is reached, 999dd will automatically stop further betting to keep you protected.
999dd's Responsible Gaming team is available at any time to help. If you're feeling overwhelmed, reach out to us — you'll find support, not judgment.
999dd is strictly for users aged 18 and above. A rigorous KYC verification process ensures no minors can access the platform.
Responsible gaming means enjoying gaming mindfully, within your limits, and for fun. At 999dd, we believe every player should game with their financial situation, time, and mental well-being in mind.
Online gaming is growing fast in Bangladesh, but without the right knowledge and awareness it can become a problem. 999dd's responsible gaming policy is built with your protection in mind — so gaming stays a source of enjoyment, not stress.
The three core principles of responsible gaming are — Sticking to Your Limits, Understanding Reality and Seeking Help When You Need It. 999dd is here to support you in all three areas.
Sometimes recreational gaming can quietly turn into a problem. Watch out for these warning signs:
If you notice any of the above signs in yourself, act without delay. Use 999dd's responsible gaming tools or contact our support team.
The questions below will help you assess your own gaming habits. Answer honestly:
999dd offers several effective tools for responsible gaming on the platform. They are completely free and entirely within your control:
Set your own daily, weekly, or monthly deposit limit. Limits take effect immediately once configured.
Set a maximum amount of BDT you are willing to lose within a given period. Once that limit is hit, betting will be stopped automatically.
Set a maximum duration for each gaming session. When the time is up, you will get an automatic reminder and the option to end the session.
Take a temporary break for anywhere between 1 day and 6 weeks. Your account will be temporarily inactive during this time.
For a longer break, choose self-exclusion for anywhere between 6 months and 5 years. Your account cannot be reactivated during this period.
At set intervals, you will see a summary of how long you have been playing and how much BDT you have spent.
Self-Exclusion is one of the most powerful responsible gaming tools available. If you feel you need an extended break from gaming, the self-exclusion process on 999dd is straightforward and easy to use.
Log in to your 999dd account and click the profile icon in the top right corner.
Navigate to "Account Settings" and find the "Responsible Gaming" section.
Choose your preferred duration — 6 months, 1 year, 2 years, or 5 years.
Self-exclusion takes effect immediately after identity verification and cannot be cancelled before the period ends.
If you need help doing this, contact our 24/7 support team — they can activate self-exclusion on your behalf.
Family support plays a vital role in responsible gaming. 999dd wants to keep family members informed so they can be there for the people they care about.
What family members can do:
What parents can do to protect minors:
You are not alone. Seeking help for a gaming problem is completely normal and takes real courage. Alongside 999dd's own support, professional help is also available from external sources.
Understanding your level of gaming risk helps you stay aware before problems develop. The chart below shows general risk levels and the recommended steps for each.
* This is a general statistical figure. Please complete a self-assessment for a personal evaluation.
Find answers to the most frequently asked questions about Responsible Gaming at 999dd right here.
View All FAQsEnjoy entertainment safely — use 999dd's responsible gaming tools to set your own limits and play with peace of mind. Register today and stay protected from day one.